Congratulations on your recent certification accomplishment! Our records indicate that you have sUCcessfully completed the Cisco Certified Network Associate requirements. Candidates are automatically assigned their own unique Cisco ID number after taking a Cisco Certification exam. Your Cisco ID number is CSCOxxxxxxxx. The Cisco ID number will be listed on your certificate.
To ensure you receive your Cisco Certified Network Associate certificate with the correct spelling of your name and in a timely manner, we must confirm your name and address.
為了確保你能夠在正常的時間范圍里收到印有你名字，并且拼寫無誤的證書，你必須確認你的姓名和地址
The name and address we have on record is:
我們擁有你的名字和地址記錄如下：
..........
If the name and address listed above is correct, complete and not missing any key information, no action is required on your part. Your certificate will be automatically PRocessed and mailed to the address listed above after 5 business days if no response was received from you. Please allow 6-8 weeks for your certificate to arrive.
You can also be proactive and speed up the processing time even if the address we have on record is correct. Simply log in to the Tracking System and go to the Personal Information section. Click the "Update/Verify" button after verifying that your address is correct. Your certificate will then be processed on our next mailing cycle.
If the name and address listed above are NOT correct or if you would like to use a different mailing address, please login to the Tracking System and follow the instructions listed below.
Go to the Tracking System www.cisco.com/go/certifications/login
登陸考生個人跟蹤系統www.cisco.com/go/certifications/login
(If you are a first time user to the Tracking System, please click on the First Time User button and follow the instructions how to login as a first time user. Your exam registration id will be required to complete this process.)
（假如你是第一次使用跟蹤系統，請點擊First Time User 按鈕，然后按照指示成為初次登陸用戶，此次登陸將要求使用你的考試注冊id號來完成）
Click the "Personal Information" button
點擊“Personal Information”個人信息按鈕
If your name is listed incorrectly, do NOT update your address or click the "Update/Verify" button. Candidates do not have access to change, correct or update their name in the Tracking System. Our Customer Service can correct your name and update your address. To submit an email request, please use our Online Support tool www.cisco.com/go/certsupport.
If your mailing address is listed incorrectly please correct it. Under this section you may also update your job title, company information, email address, and phone number. Once you have updated your personal information click on the "Update/Verify" button. Your certificate will be mailed to the new address you provided.
